Labels and awards

Destination d’excellence® / Marque Qualité Tourisme®

The Destination of Excellence brand highlights our commitment to providing high-quality hospitality and services. To obtain this label, you must successfully complete a quality approach that complies with the Destination of Excellence® criteria. The essential requirements for satisfying tourism customers include a warm welcome, attentive staff, foreign language proficiency, personalized services, clear and accurate information, guaranteed cleanliness and comfort, the discovery of a destination, and consideration of customer feedback.

DISABLED TOURISM

The state label Tourism and Disability is a response to the demand from people with disabilities who want to be able to choose their holidays and leisure activities freely. The label guarantees effective reception adapted to the essential needs of people with disabilities. The assessment documents used prior to certification were developed in consultation between tourism service providers’ associations and representatives of people with disabilities.

Club coups de cœur de Charentes Tourisme

Member of the “Coups de Cœur” club since 2016. A club of 10 remarkable sites in the Charentes region.

FAMILY PLUS LABEL

Supported by the State tourism authorities, this label aims to recognize businesses that have implemented a comprehensive approach to welcoming families. The criteria include: reception and information, activities, discovery and awareness of the environment and heritage, as well as family- and/or child-friendly pricing.

Charte Tourisme Durable Royan Atlantique

The tourist office has implemented a Sustainable Tourism Charter to support tourism providers engaged in an eco-responsible and environmentally friendly approach, and to give visibility to these initiatives. In order to better respond to the evolution of tourism demand, which is increasingly sensitive to environmental protection, the tourist office supports initiatives that promote the development of responsible tourism.

CHARENTE MARITIME GRAND PRIX

Winner of the 2014 Charente-Maritime Grand Prize in the “Young Businesses” category.

TRIPADVISOR® CERTIFICATE OF EXCELLENCE

Winner of the 2014 Charente-Maritime Grand Prize in the “Young Businesses” category.

FRANCE PRESTIGE AWARDS

Winner of the France Prestiqe Awards, rewarding the quality of our communication!

Label 1action1arbre

At 1 Action 1 Arbre, each contribution has a concrete impact on the ground. By joining this initiative, we directly help fund real reforestation projects, carried out in partnership with committed stakeholders in the French forestry sector.

These projects are implemented in different regions and address specific environmental challenges: – Restoring degraded forests, – Recreating wooded areas in agricultural or residential zones, – Strengthening local biodiversity, – And actively contributing to the fight against climate change by reducing our carbon footprint.

They climbed with us… and loved it!

      
   COOLONGALOOK Adventure Park
   1274 avis Google 
  Écrire un avis 
  
 
 
   
 
 
       Publié sur Google  
   
   Fabrice WANG 
 
 
 
  A part les moustiques 🤣 le parcours 7 marron est celui du combattant. Le saut de Tarzan vaut le détour. Et pour finir la grande tirolienne qui vous amène à l'entrée. Toujours écouter les conseils des moniteurs qui sont présents sur les parcours et apportent de précieux conseils tant de sécurité que pour la réalisation du passage d'obstacles plus compliqués.
  
 
      Publié sur Google  
   
   KrisWill Wedding 
 
 
 
  Lovely place- kids had lots of fun- there is refreshments and food to buy. Accessible by bus 4 route, need to walk 5min afterwards. Staff very helpful.
  
 
      Publié sur Google  
   
   Tayo D 
 
 
 
  Génial ! Nous avons fait le créneau de 9h30 et c'était parfait ! Nous étions premiers sur tous les parcours, il ne faisait pas encore trop chaud donc c'était idéal. Les encadrants sont très souriants et présents, les parcours sont variés et on ne s'ennuie pas. Nous avons mis environ 2h pour faire les 8 parcours aventure avec zéro attente. Mention bonus aux chèvres en liberté qui rendent le cadre très sympa ! Mais faîtes attention aux câbles qui peuvent devenir très chauds en milieu de journée en plein été à cause du soleil, envisagez de prendre des gants à 2€. Si vous passez un séjour à Royan, n'hésitez pas à faire cette activité !
  
 
      Publié sur Google  
   
   Annie Picot 
 
 
 
  Mes petites filles ont adoré.  A refaire
  
 
      Publié sur Google  
   
   Philippe Thomas 
 
 
 
  Oui on a passé une bonne matinée tous les trois (mes deux petits enfants 8 et 11 ans et moi même). Les parcours sont biens étudiés et les difficultés adaptées. La ligne de vie (la tyrolienne remplace les 3 crochets) c’est vraiment génial, plus léger, plus sécurisé, plus facile. Les parcours sont vraiment innovants. Enfin, le personnel est souriant, polis et compétent. Bravo à COOLONGALOOK. Nb il faut réserver
  
 
      Publié sur Google  
   
   Virginie Dony-violier 
 
 
 
  Les enfants ont adoré. Ils ont fait les filets aventures. Cela a été 2 heures de rires et ce, en toute sécurité. A refaire avec l'accrobranche.
  
 
      Publié sur Google  
   
   YANN MASSON 
 
 
 
  Très sympa cet accroche-branche Pour les adultes aussi! Pas si facile... mais Très bon moniteurs Bar sympa!

Practical information

Booking

We are sometimes victims of our own success, so we strongly recommend booking in advance! This allows us to welcome you under the best possible conditions.

Appropriate footwear

For your safety, we ask that you wear closed-toe shoes that cover at least the heels and toes, as well as clothing suitable for outdoor activities. (Crocs, flip-flops, and sandals are not permitted.)

Payment

We accept all types of payment: online purchase, credit/debit card, cash, ANCV (holiday vouchers), and bank transfers/administrative mandates.

Guidance

The presence of an adult in the park is mandatory for those under 18. Trails are marked so that progress can be followed from the ground.

Good to know

Our park is open continuously throughout the day, so you are welcome to book an activity around lunchtime (when the park is usually less busy).However, if you plan to have lunch on-site, please do so BEFORE or AFTER your tree-top adventure, as we are unable to reserve your safety equipment for 1 to 1.5 hours while you are eating. That said, you're more than welcome to take one or more short breaks during your activity for an ice cream or a refreshing drink
Smart tip: Have a hearty breakfast before you arrive and enjoy the park during the quieter lunchtime period—it’s a great way to make the most of your visit!
In summary: Meals cannot be taken in the middle of the tree-top adventure course, but short breaks are perfectly allowed.